Corruption and PIA: What’s the connection

Jeddah, Baaghi TV, 22nd Jan 2020: The PIA staff acted as thugs towards the passengers travelling back from Jeddah to Pakistan, according to reports of Baaghi TV from Saudi Arabia. 

According to Baaghi TV, a group of pilgrims opted to fly with PIA (Great people to fly with) in order to perform Umrah from Pakistan, as it is a domestic institution and the Pakistanis should use their own Air Line, alas the organization has many black sheep. These inhuman rotten souls mistreat the poor home-lander’s in a fearful and merciless way.Take a look: How these Pakistani’s are normally treated by PIA staff on their return from Umrah.

According to the sources, despite the confirmed seats of passengers who had traveled from Pakistan for Umrah a few days ago, they were told at the time of boarding that you were on chance and your seat was not confirmed. Gangs of Bengali helper, Saudi officer and PIA duty officer at Jeddah Airport work in coordination to fool customers and rip them off their money.

Baaghi TV has also learned that while boarding, the Saudi officer looks at the computer, nods and speaks in Arabic, saying—a “no”, and then the Bengali helper shows the traveler how to solve the problem in two to three hundred Riyals i.e additional charges. During this time, the PIA duty officer disappears from the scene and the customers are left helpless. The PIA staff reappears once the flight is packed and asks the passengers to go to the hotel and re-book.

This is an excellent way of making money for such Thugs. PIA personnel in Jeddah are doing double damage to PIA. Such customers normally discourage other passengers to travel from national carrier resulting in financial losses and more severely image loss.

According to Baaghi sources, big claims of change have been made, but the fact is nothing has changed. Change is only in the newspaper headlines. If anyone wants to correct the PIA’s direction, then it is advisable to look into the problem and punish the culprits in a befitting manner. This menace has to be curtailed and the customer care in true spirit has to be established to regain the lost confidence from the customer.