India: 40 minutes of server failure led to chaos on Thursday at Chhatrapati Shivaji Maharaj International Airport’s Terminal 2. While normal services have now resumed at the airport, visuals of large crowds were widely shared by frustrated passengers on Twitter.
Passengers at the airport claimed that the “temporary network interruption” has caused not only check-in but flight delays as well. The airport operator issued a statement requesting passengers to “allocate additional time for check-in and also to kindly connect with their respective airlines, owing to a temporary network interruption”.
“Boarded on time, but then stuck on board for more than 90 minutes. No clue when flight ops will resume, pilot already has said two times that it will be in 10 minutes about 40 minutes ago,” a user wrote.