ISLAMABAD, Mar 1 (APP): Minister for Information Technology (IT) and Telecommunication Syed Amin-ul-Haque Monday said Pakistan Telecom Authority (PTA) had introduced an effective mechanism to register and quickly response to complaints of the consumers.
Addressing a 4th consumer IT and telecom conference, he assured that all problems related to IT and telecom sector of consumers would be resolved. He was of the view that problems related to telecommunication and the internet of consumers would be solved when they know the rights and the appropriate forum to get their issues resolved.
The minister said his ministry is taking steps to further reduce this response time to the call of the consumers for the resolution of their problems. Admitting that customers across the country using mobile networks are facing problems, he said the ministry is working to address the concerns of mobile users.
“We want take the number of mobile and internet users to 100 percent across the country as soon as possible,” he added.
The minister said his ministry has introduced various programmes for developing skills and capacity building of the country’s youth to enable them to avail the best opportunities in the world for their future. He termed the broadband facility and internet connectivity as imperative for sustainable progress and development of the country in line with the vision of “Digital Pakistan” of Prime Minister Imran Khan. He said meaningful efforts are being made to extend and improve services in rural areas of all provinces.
The services of a similar and high standard would be provided in all areas of the country without any discrimination, he added. The minister pointed out that there are around 170 million active cellular phones users in Pakistan. Over 90 million users have access to the broadband facility across the country, he added. He said the ministry is also working on projects to provide internet connectivity on highways and tourism destinations.
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