“The recent conflict between Israel and Palestine has significantly eroded consumer confidence in Facebook, and our users are upset about the way we handle the situation,” said a senior software engineer at Facebook’s internal messaging board. The engineer said that the users feel that their posts are being censored, their reach is being restricted and their voice is being silenced as a result of which the users started giving 1 star reviews in protest.
According to leaked screenshots of the discussion within the company, Facebook asked Apple to delete negative reviews from the App Store, but Apple refused to accept. Google did not respond to this request, it is not clear what their response will be.
A Facebook spokesperson said in a statement: “Our policies are designed to protect the voice of everyone, with the protection of users. We apply these policies equally, regardless of what the user does.”
“We have a team, including Arabic and Hebrew speakers, who can closely monitor the situation and remove harmful material,” the spokesman said. However, Google and Apple have not yet commented on the matter.
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