Here’s why Google suffered a global outage

Lahore, 15th December: The Google Search Engine and YouTube suffered a global outage on Monday.

According to the report of Baaghi TV, multiple Google services and websites including YouTube, Gmail, Google Assistant, and Google Docs were hit with a widespread outage Monday evening.

People on social media expressed outrage over the disruption of the services, speculating different reasons.  Until yesterday, Google was yet to officially acknowledge the issue, and the status page for its services reported that none are experiencing issues.

However, the reason why Google suffered an outage came forward as an internal storage quota issue.

In a statement, Google said it experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue.

Today, at 3.47AM PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. This was resolved at 4:32AM PT, and all services are now restored.

— Google Cloud (@googlecloud) December 14, 2020

A Google spokesperson explained to India Today Tech that the internal tools that the tech giant uses to allocate sufficient storage to each of its services that handle authentication did not work as expected. When the storage limit was exhausted, the system failed to automatically make more storage available, causing the system to crash.

All devices and services need storage to operate and if at times there is none available, the system simply stops working. It’s just like when your computer runs out of storage and suddenly everything running on your system begins to crash.

Monday’s outage affected all its popular services, including Google Hangouts, Google Chats and Google Meet, products that people have used extensively during the COVID-19 pandemic.

According to outage monitoring website DownDetector, more than 12,000 YouTube users in various parts of the world including the United States, Britain, India, Pakistan, Saudi Arabia and Dubai were effected.

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